Average Reviews:
(More customer reviews)My husband bought me a composter recently, and selected this one.It arrived much faster than anticipated.We assembled the barrel on the pedestal, no problem.Inside were some printed instructions that say that there is supposed to be a hardware pack with bolts.I figured that would probably explain the big 1 1/2" diam. hole on one of the horizontal planes.I emailed the company, Green Culture, and requested that they just go ahead and send that hardware pack.Their customer service rep called me the next day and investigated the missing hardware pack with the manufacturer.She then called back and conveyed to me that the instructions were out of date, and that no hardware pack was needed.I guess I'd gotten hooked on the idea of being able to drain the leachate out when I wanted.Since there is no valve or plug, I will have to be careful about how I rotate it.It just looks like a mistake to have such a big hole right in the middle.She referred me to the manufacturer directly, where I was told the same thing.I was also told that the boss would call me the next day--nope.It really seemed that this new thing, more than $100, right out of the box, appeared broken.Very disappointing customer service. The big hole, the one that seems like it needs a plug, is apparently, nothing that they see fit to fix.Fix the design or send me a plug.I don't know how other models compare, but if I were you, I'd look elsewhere for positive reviews of another compost machine.
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Product Description:
Generous recessed foot treads utilize leg power for easy rotation. Inner lining of barrel has 8 molded ridges or 'fins' that help break up clumps. Custom-designed curved base allows you to mix in place, without rolling. Double walled, air-core construction help keep the temperature in the optimal range. 16" aperture with twist-lock lid makes opening and loading a breeze. Air holes provide for ventilation and drainage, if needed. Days of the week stamped on the side to help user remember last time it was turned. Colors available: CHARCOAL BLACK. Made from at least 50% post-consumer waste plastic. Three piece unit ships together in 1 box. Imported and distributed exclusively by HGI
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